Class 12 Business Studies — Chapter 7: DIRECTING

What you'll learn

• ▸Concept and Characteristics of Directing
• ▸Importance of Directing
• ▸Principles of Directing
• ▸Elements of Directing: Motivation
• ▸Maslow's Need Hierarchy Theory of Motivation
• ▸Financial and Non-Financial Incentives
• ▸Elements of Directing: Leadership
• ▸Elements of Directing: Communication
• ▸Barriers to Effective Communication

Chapter Summary

--- PAGE 1 --- 7 CHAPTER DIRECTING Grassroot Leadership - Ford Motor Co. Ford has always attracted and nurtured capable managers and technicians, but it has failed to do the same for change agents and leaders. So, as part of the automaker's cultural overhaul, Ford is embarking on a sweeping attempt to mass-manufacture leaders. It wants to build an army of "warrior- entrepreneurs" — people who have the courage and skills to topple old ideas, and who believe in change passionately enough to make it happen. Ford Motor Company announced key changes to its senior management team as it continues to strengthen its automotive business, improve the company's operational fitness, and accelerate a strategic shift to capitalise on emerging opportunities. In announcing the leadership changes, Ford President and CEO Jim Hackett said Form is "very fortunate to have an experienced and committed executive team in place to significantly strengthen their business while building towards their vision of …

Practice Questions from this Chapter

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1. Explain different leadership styles. Get Solution →
2. Describe types of employee motivation. Get Solution →
3. Identify famous historical leaders. Get Solution →
4. In the context of management, directing refers to the process of instructing, guiding, counselling, motivating and what else? Get Solution →
5. What are the four elements of directing mentioned in the chapter? Get Solution →
6. According to the text, which managerial function initiates action in an organisation? Get Solution →
7. How does the directing function flow through the organisational hierarchy? Get Solution →
8. What does the principle of 'Unity of Command' insist upon? Get Solution →

Did you know?

• 💡 Many animal groups, like meerkats, follow a single dominant leader.
• 💡 Ancient Roman soldiers were paid in salt, which was a very valuable commodity.
• 💡 The earliest known management advice was written on papyrus in ancient Egypt.
• 💡 Some researchers believe human laughter evolved as a form of social bonding and influence.
• 💡 Studies show that even small acts of appreciation can significantly boost employee motivation.

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