Class 11 Business Studies — Chapter 5: EMERGING MODES OF BUSINESS

What you'll learn

• ▸e-Business and its Scope
• ▸Business-to-Business (B2B) Commerce
• ▸Business-to-Customer (B2C) Commerce
• ▸Benefits of e-Business
• ▸Online Transaction Process
• ▸Security and Safety Concerns in e-Business
• ▸Resources Required for e-Business
• ▸Business Process Outsourcing (BPO)
• ▸Scope of Business Process Outsourcing

Chapter Summary

--- PAGE 1 --- 11108CH05 CHAPTER 5 EMERGING MODES OF BUSINESS LEARNING OBJECTIVES After studying this chapter, you should be able to: * state the meaning of e-business; * explain the process of online buying and selling as a part of e-business; * distinguish e-business from traditional business; * state benefits of switching over to electronic mode; * explain requirements for a firm's initiation into e-business; * identify major security concerns of electronic mode of doing business; * discuss the need for business process outsourcing; and * appreciate the scope of business process outsourcing. Reprint 2025-26 --- PAGE 2 --- 114 BUSINESS STUDIES "Let us do some shopping," Rita woke up Rekha, her friend from the home-village who had come to Delhi during the vacations. "At this hour well past midnight," said Rekha rubbing her eyes, "Who would be sitting with his shop open for you?" "Oh! Perhaps I could not conv…

Practice Questions from this Chapter

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1. Explain how online payments work. Get Solution →
2. Compare online shopping to store shopping. Get Solution →
3. List future trends in e-business. Get Solution →
4. According to the chapter, what is the definition of e-business? Get Solution →
5. What is the term for the conversion of text, sound, and images into a series of ones and zeroes for electronic transmission? Get Solution →
6. Which term is described as being more elaborate and broader than e-commerce? Get Solution →
7. What does the acronym B2B stand for in the context of e-commerce? Get Solution →
8. Which type of e-commerce involves transactions between business firms and their customers? Get Solution →

Did you know?

• 💡 The very first item sold online was a CD by Sting in 1994.
• 💡 Early internet connections were so slow, they sounded like screeching robots.
• 💡 A computer mouse was first made from wood in the 1960s.
• 💡 The internet began as a United States military communication network.
• 💡 Over half the world's population actively uses the internet every day.

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